FAQ
We do not appraise pinball machines made prior to 1990 or any arcades. We would be happy to let you know what your pinball machine made after 1990 is worth, but please send an email to info@onlinearcadegame.store with pictures. We will respond within 24 hours with the value of your machine.
Yes. Occasionally high demand new in box games are not in stock for quite some time. Games available for pre-order are clearly stated on the game specific page under “Lead Time.” Typically, we take a $500 or $1,000 refundable deposit (minus credit card fees) for pre-orders. Once the game is in stock and ready to ship, the deposit becomes non-refundable. Feel free to give us a call if you have any questions regarding pre-orders.
We buy most pinball machines made after 1990. We require that you email us pictures of the machine along with an asking price. Please send an email to info@onlinearcadegame.store . We will then consider purchasing your machine. We do NOT purchase used arcades or jukeboxes.
We collect tax in many countries states. Sales tax is calculated in our shopping cart and checkout pages.
We have an extensive network of technicians all over that do service calls to our customers’ homes ( Its Depend also about your locality). Please email us at info@onlinearcadegame.store and provide your invoice number and we can put you in touch with someone locally.
We offer 6, 24, and 36 month financing to consumers. Select “Pay Over Time” at checkout to apply for financing through Bread.
We offer commercial lease/finance options through a third party company. Check Arcade Lease for more information. We do not offer leasing for home use.
Yes we sell machines worldwide.
Once an order is shipped, in transit times vary depending on delivery type chosen at checkout and the location of where the game(s) are being delivered. Curbside deliveries typically take anywhere from 1 to 6 business days, depending on your location. Inside deliveries typically take 2-3 weeks, but occasionally remote locations can be longer. Tracking details are sent to customers when games ship.
Lead times vary from a few days up to 8-10 weeks, just depending on the item. However, most items arrive within 2 to 3 weeks. Feel free to give us a call to find out the lead time on a specific item. We also try to keep our game specific pages updated with lead times as best as possible.
We accept the following forms of payment on purchases: Apple Pay, Zelle, Cheme, Bank Transfer & Crypto Payments.

